Company Registration

What is Corppass and How Does It Work?

30 November 2023
Grof Writer
5 Minutes Read
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If you're an entrepreneur or a small business owner in Singapore, chances are you've probably heard of Corppass. But what exactly is it, and how does it work? In this blog post, we'll provide you with a comprehensive overview of Corppass. You’ll learn its mandatory requirements, roles, setup process, and whether you can assign third parties to interact with the government on behalf of your company. So, let's dive in and unravel the world of Corppass.

Overview of Corppass

Simply put, Corppass is an authorisation system in Singapore that allows businesses to manage their access to various government e-services. It serves as a one-stop solution for businesses to interact with government agencies online. Basically, you can think of it as your digital key to accessing a wide range of e-government services. This makes administrative processes for businesses much more efficient and convenient.

It is also an essential tool for entrepreneurs and small business owners in Singapore because it can simplify and streamline interactions with government agencies. This can help save time as it reduces the need for physical paperwork and in-person visits. Additionally, this useful system makes it easier to comply with government regulations and access the necessary services.

Is Corppass Mandatory For All Singapore Companies?

You might be wondering if Corppass is mandatory for all Singapore companies. The answer is YES, in most cases.

The Singaporean government made it mandatory for companies to use this authorisation system to access e-services offered by various government agencies. So if you're a business owner, you'll need to set up and use Corppass for tasks like filing taxes, applying for licenses, or accessing any other e-government services.

It's worth noting that Corppass is required not only for private limited companies but also for partnerships, sole proprietorships, and other business entities in Singapore. So, no matter the size or type of your business, Corppass is a must-have tool for accessing government services online.

Corppass Roles

To understand how Corppass works, it's necessary to grasp the different roles within the system. This system offers several user roles, and each comes with specific privileges and responsibilities. Here are the key roles you should be aware of:

  1. Registered Officer (RO): The RO is the primary user who registers the entity and manages access to e-services on behalf of the company. This role is usually taken on by a company director or a person with significant authority in the company.
  2. Administrator (Admin): The Admin role is responsible for managing users within the organisation, including assigning and revoking access to e-services. This role is crucial for keeping the Corppass account up to date-and secure.
  3. User: Users are individuals who need access to specific e-services for business transactions. They are typically employees or individuals associated with the company.
  4. Viewer: Viewers have limited access to Corppass and can only view e-service transactions. They can't make changes or perform transactions on behalf of the company.

It’s important, in fact, essential to understand each role to effectively manage your company's interactions with government agencies through Corppass.

How To Set Up Corppass

Setting up Corppass is a straightforward process, but it requires careful attention to detail. To get started, follow these steps:

  1. Register for Corppass: Visit the Corppass website and register for an account. You'll need to provide your entity's Unique Entity Number (UEN) and personal information.
  2. Choose the Appropriate Roles: After registration, the RO or Admin must assign roles to individuals within the organisation. Ensure that each person is assigned the correct role based on their responsibilities.
  3. Authenticate and Verify: Authenticate your identity using SingPass, CorpPass 2FA, or SMS One-Time Password (OTP) verification.
  4. Access E-Services: Once your account is set up and roles are assigned, you can start accessing e-services relevant to your business needs. These services may include tax filings, business licenses, and more.

Therefore, it’s crucial to maintain up-to-date user roles and responsibilities, as changes in your organisation may require adjustments in your Corppass account.

Can I Assign Third Parties to Interact with the Government on Behalf of My Company?

The short answer? Yes, definitely.

Third parties, such as corporate secretary service providers or professional firms, can act as intermediaries to assist with specific transactions or tasks. However, it's essential to understand the process and the roles involved when engaging third parties.

  • Engage a Registered Filing Agent (RFA): RFAs are authorised by ACRA (Accounting and Corporate Regulatory Authority) to assist with corporate transactions. They can file documents, submit applications, and provide advisory services on your company's behalf.
  • Authorize RFAs with Corppass: To engage an RFA, you must grant them access through your Corppass account by assigning them the "Registered Filing Agent" role. This then allows them to act on your behalf for various transactions, making it convenient and efficient for your business.
  • Maintain Oversight: While RFAs can handle specific tasks, it's crucial to maintain oversight and ensure that your company's interests are protected. Regularly review the transactions and services performed by your RFA.

By assigning third parties to work with the government on your behalf, you can leverage their expertise to navigate the complexities of government transactions more effectively.


In conclusion, Corppass is an indispensable tool for entrepreneurs and small business owners in Singapore. It streamlines interactions with government agencies, making it easier to access a wide range of e-government services. Whether you're filing taxes, applying for licenses, or engaging third parties to assist with transactions, Corppass is the gateway to efficiency and convenience in managing your business affairs.

Therefore, to ensure you're compliant with the mandatory requirements of Corppass, it's essential to understand the different user roles, set up your account correctly, and consider engaging third parties if needed. By mastering the use of Corppass, you can save time and resources, ultimately helping your business thrive in the dynamic landscape of Singapore's corporate world.

For expert assistance in managing your business in Singapore and navigating the complexities of Corppass, consider partnering with a reliable corporate secretary service provider like Grof to explore your options and take the next step towards success in your business journey.

Your Ultimate Singapore Incorporation Checklist
Explore crucial dos and don'ts, along with essential tips for a successful company registration when establishing your foothold in Singapore!
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Explore crucial dos and don'ts, along with essential tips for a successful company registration when establishing your foothold in Singapore!
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